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STANO MCLENNAN PTY LTD ACN 662 030 006 – TERMS AND CONDITIONS
Last updated: 9th May 2023
1. DEFINITIONS
1.1 Account means a User account on the Platform.
1.2 Bond means the sum required by the Lender in relation to the Lend Agreement.
1.3 Claim means any allegation, debt, Liability, proceeding, claim, action, notice threatening claim, demand, litigation, judgement, suit howsoever arising and whether present or future, fixed or unascertained, actual or contingent, whether at law, in equity, under statute or otherwise.
1.4 Commencement Date means the date the User accepts these T&Cs.
1.5 Confidential Information includes:
a) Any information specifically designated as confidential;
b) Information that, by its very nature, might reasonably be understood to be confidential or to have been disclosed in confidence;
c) Technical information concerning the products or the materials used in the provision of the Service or a Party’s business;
d) Information that would be of commercial value to a competitor of a Party, Related Bodies Corporate, other entities or other companies;
e) Information relating to any advice or other service a Party provides, has provided or will provide; f) Information about a Party’s financial performance;
g) Information relating to a Party’s financial or business affairs, including performance or profitability reports, Fees and quotes for the Service, and details of any transactions in which the Party is, has been, or may be involved;
h) Trade secrets;
i) User lists and User information;
j) Techniques, databases, policies and procedures;
k) Contractual, technical and production information including Lendy’s Data;
l) Plans, including marketing plans, business projections, business plans and business forecasts concerning a Party’s performance or likely future activity; and
m) Notes and developments regarding confidential information, precedents and all other records except for such information that:
i) Was rightfully in a Party’s possession and not subject to an obligation of confidentiality before the Commencement Date; or
ii) Is, or becomes, in the public domain, other than as a result of a breach of these T&Cs or of common law obligations.
1.6 Data means any content, material, data, information, records, account details, names, contact information and statistics including photographs, videos, audio, descriptions, correspondence, credit card details and the like. 1.7 Expenses means any additional expenses incurred by Lendy beyond the Fees, including legal or collection agency fees.
1.8 Fees means the fee payable for the Service, being the Hosting Fee payable by the Lender and Service Fee payable by the Lendee.
1.9 Force Majeure Event means any event beyond Lendy’s control, including:
a) Fire, explosion, flood, earthquake, cyclone or natural disaster;
b) Any third party’s variation, suspension, cancellation or failure to provide information, goods or services used by Lendy in the provision of the Services;
c) Epidemic, pandemic, disease or virus;
d) War, revolution, outbreak of hostilities, riot, civil disturbance, acts of terrorism or any other unlawful act against public order or authority;
e) Theft, malicious damage, strikes, lock-outs, or industry action of any kind;
f) Power failure, failure of telecommunications lines, failure or breakdown of equipment, plant machinery or vehicles;
g) Cyber attack or technological disruption; or
h) The illness, disablement or death of an employee essential to the performance of the Services. 1.10 Goods means the goods listed on the Platform for hire.
1.11 GST means goods and services tax under the A New Tax System (Goods and Service Tax) Act 1999 and regulations thereunder as in force from time to time (“GST Law”) and terms used have meanings as defined in the GST Law.
1.12 Hosting Fee means the fee payable by the Lender for the Service, being 10% of the Payment. 1.13 Intellectual Property means all intellectual property including developments, discoveries, innovations, inventions, procedures, trade secrets, copyrights, Confidential Information, trademarks, whether present or future, registered or unregistered.
1.14 Intellectual Property Rights means all intellectual property rights, including all copyright, patents, trade marks, design rights, trade secrets, domain names, know how and other rights of a similar nature, whether registrable or not and whether registered or not, whether present or future, and any applications for registration or rights to make such an application.
1.15 Lend Agreement means the agreement between the Lender and Lendee to hire particular Goods for the Lend
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STANO MCLENNAN PTY LTD ACN 662 030 006 – TERMS AND CONDITIONS
Period in exchange for the Payment.
1.16 Lend Period means the period of time for which the Lendee hires the Goods.
1.17 Lendee means the User searching for and hiring the Goods on the Platform.
1.18 Lender means the User listing the Goods for hire on the Platform.
1.19 Lendy means Stano Mclennan Pty Ltd ACN 662 030 006.
1.20 Lendy Cover means Lendy’s protection policy for accidental damage to, theft of, or loss of Goods during the Lend Period, for up to a maximum of $2,000.00, not including general wear and tear.
1.21 Liability means all liabilities, Loss, Claim, damages, outgoings, costs and expenses of whatever description and whether present, unascertained, contingent or prospective.
1.22 Listing means the listing created by the Lender on the Platform detailing the Goods, the Bond (if applicable), the Booking Period and the Payment.
1.23 Loss means all loss, damage, expense, costs (including legal fees on a full indemnity basis and expenses of whatsoever nature or description) and debts including any liability for consequential or indirect losses, economic losses or loss of profits, use, opportunity, production, interest, earnings or profit.
1.24 Payment means the sum of the payment requested by the Lender and to be paid by the Lendee in relation to the Lend Agreement.
1.25 Permitted Use means the sole use of accessing the Platform for the Service.
1.26 Platform means the technical platforms and services hosting the application and website known as ‘Lendy’ and providing the Service.
1.27 Privacy Policy means the privacy policy accessible on the Platform.
1.28 Service means access to the Platform and the service of holding the Payment in anticipation of completion of the Lend Agreement.
1.29 Service Fee means the fee payable by the Lendee for the Service, being 10% of the Payment. 1.30 Term means the period commencing on the Commencement Date and expiring on the completion of the Service or termination of these T&Cs, whichever is earlier.
1.31 T&Cs means this document and any schedules, annexures or amendments thereto. 1.32 User Data means Data owned by the User and provided to Lendy via the Platform or other means in the course of Lendy providing the Services.
1.33 User means the users, whether individuals or entities, accessing the Platform.
2. ACCEPTANCE
2.1 These T&Cs are between the User and Lendy for the provision of the Service.
2.2 These T&Cs are not a hire agreement between the Lender and the Lendee and do not govern the Lend Agreement.
2.3 The User may accept these T&Cs by any one of the following ways:
a) In writing via clicking ‘I accept’ to the Terms and Conditions on the Platform; or
b) By conduct via creating an Account.
2.4 The User’s acceptance of these T&Cs may be rescinded in accordance with these T&Cs or by way of written notice to info@hellolendy.com.au.
2.5 These T&Cs will commence on the Commencement Date and continue for the Term. 3. LENDY
3.1 Lendy is hereby engaged as an agent for the User only for the limited activity of releasing the Payment to the Lender, less the Fees and Expenses, once the Lender and Lendee agree the Lend Agreement is complete. 3.2 Lendy does not own, control, offer or manage any Listing or Goods.
3.3 Lendy does not create the Listing, or the Data contained in the Listing. The Lender is responsible for the creation of the Listing as well as ensuring the Listing remains accurate and up-to-date.
3.4 Lendy does not provide any guarantees or warranties about any User or the accuracy of the Data on the Platform, including the Goods or its suitability for the Lendee’s intended use.
3.5 Nothing in these T&Cs is intended to oblige Lendy to collect debtors or investigate disputes and Lendy is not a general agent, mediator, insurer, property or real estate broker.
3.6 The User must promptly notify Lendy via email if there is an issue with any matter discussed in these T&Cs, whether with the Service, Listing, Lend Agreement or otherwise (‘an Issue’).
3.7 Once Lendy is notified of an Issue, Lendy will determine in its discretion whether to release the Payment to the respective User, less the Fees and Expenses, or whether to hold the Payment until the parties reach a unanimous agreement or Lendy is notified of the decision of a competent authority such as the Court.
3.8 The parties agree that if a User does not respond to Lendy’s request for further information within 14 days, Lendy may in its sole discretion release the Payment to a respective User, less the Fees and Expenses. 3.9 There is no obligation on Lendy to release the Payment while an Issue remains unresolved to Lendy’s satisfaction.
3.10 Any money held by Lendy as deposited by the User will not be invested and will not accrue interest in favour of the User.
4. SERVICE
4.1 Lendy shall provide the Service to the User in consideration for the User paying the Fees as follows: a) The User will create an Account on the Platform;
b) The User will accept these T&Cs via the Platform;
c) The Lender will create the Listing on the Platform;
d) The Lendee will select the Goods via the Platform;
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STANO MCLENNAN PTY LTD ACN 662 030 006 – TERMS AND CONDITIONS
e) The Lendee shall deposit the Payment plus the Hosting Fee to Lendy via a third party; f) The Users shall complete the Lend Agreement within the Lend Period;
g) The Users shall confirm the Lend Agreement is completed on the Platform; and
h) Lendy shall release the Payment, less the Fees and Expenses, to the Lender.
4.2 The parties agree each and every instance whereby a User utilises the Platform for a Service will be treated as a separate Service under these T&Cs.
4.3 Lendy will endeavour to meet any agreed deadlines however these are not guaranteed and are estimates only. 4.4 Lendy may cancel or vary the delivery deadlines at any time before the Service is provided or finalised by written notice.
4.5 Lendy reserves the right to amend, change, remove or otherwise deal with any Listing in any manner it deems necessary.
4.6 Should Lendy fail to provide the Service:
a) The parties are not entitled to treat these T&Cs as repudiated, waived or void; and
b) Lendy will negotiate an agreed outcome with the User; and
c) Damages or compensation will be limited to the sum of the Fees.
4.7 The User acknowledges Lendy may from time to time engage third parties on terms as determined by Lendy in its sole discretion and Lendy may rely on Data generated by third parties to provide the Service. 5. LICENCE
5.1 Lendy has the right to use the Platform and provide the Service.
5.2 Subject to the payment of all money that becomes due, Lendy hereby grants the User a revocable, a non transferrable, non-exclusive licence to access the Platform in accordance with policies and guidelines as issued by Lendy from time to time and use the Platform and for the Permitted Use for the Term as set out in these T&Cs.
5.3 The licence pursuant to this Clause shall not entitle the User to reproduce, copy and/or use the Intellectual Property, Confidential Information, or the Platform for any use beyond the Permitted Use, commercial or otherwise.
5.4 By providing Data, in whatever form and through whatever means, the User hereby grants Lendy a non exclusive, royalty-free, perpetual, sub-licensable and transferable licence to copy, modify, distribute, publish and otherwise exploit, that Data, without limitation.
6. FEES AND PAYMENT
6.1 The Lender and Lendee agree the Fees shall be paid to Lendy immediately upon completion of the Lend Agreement and hereby authorise Lendy to deduct the Fees and any Expenses from the Payment without notice. 6.2 A User may request an Invoice for the Fees and Lendy shall provide an Invoice within a reasonable time. 6.3 The User shall complete, and hereby authorises Lendy to complete on its behalf, any documents necessary or desirable to enable the User to make payment of the Fees together with any applicable GST via direct deposit, credit card or debit card.
6.4 If the User fails to make payment of any part of the Fees, the payment will become overdue and without prejudice to Lendy’s other rights and remedies under these T&Cs or at law, Lendy will be entitled to suspend or cancel all or part of the Service and/or terminate these T&Cs effective immediately.
6.5 If the Payment is not received by Lendy for any reason whatsoever, the Users hereby release Lendy from any Liability, Claim or Loss arising either directly or indirectly therefrom.
6.6 The User agrees it is responsible for providing accurate and up-to-date account details on the Platform. 6.7 The User is not entitled to set-off against the Fees any amounts due from Lendy.
6.8 If the User breaches these T&Cs, the breaching User agrees to pay all Loss including any legal fees on a full indemnity basis incurred by Lendy in its attempts to recover a debt owing to it.
6.9 Recovery costs shall be payable by the User in relation to the debt claimed by Lendy. 6.10 Lendy reserves the right to change the Fees at any time by way of written notice to the User. Fee changes will not impact Lend Agreements made prior to the effective date of the fee change.
6.11 The Parties agree that this Clause shall survive the expiry or termination of these T&Cs. 7. LENDY’S OBLIGATIONS
7.1 Skill and Care: In performing the Service, Lendy shall comply with lawful requirements and exercise the reasonable skill, care and diligence to be expected of a qualified and experienced member of Lendy’s profession providing a service of a similar scope and character.
7.2 Complaint Handling: Lendy shall investigate any complaint about the Service or the Platform promptly, fairly and effectively and will inform the User of how the complaint will be handled including expected timeframes for a response. The parties agree the dispute resolution process contained in these T&Cs applies once a party has notified the other of a dispute in accordance with these T&Cs.
7.3 Breaches: Lendy will cooperate with legal authorities in the investigation of any suspected or alleged crime or civil wrongdoing by the User or any third party and the User consents to the release of information, confidential or otherwise, as required by law.
7.4 Lendy Cover: Lendy offers Lendy Cover to Lenders who meet the eligibility criteria set out on the Platform. Lendy will determine on a case-by-case basis and its sole discretion if a Lender is eligible to claim Lendy Cover in relation to a Lend Agreement.
7.5 User Conduct: Lendy does not and cannot control Users’ conduct. Lendy has the right, but does not have any obligation, to monitor the use of the Platform and verify Data provided by Users.
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STANO MCLENNAN PTY LTD ACN 662 030 006 – TERMS AND CONDITIONS
7.6 Listing Placement: Lendy does not guarantee any particular placement or position of the Listing on the Platform, unless specified by Lendy in writing.
7.7 Refunds and Cancellations: The parties must adhere to the Cancellation Policy and Refund Policy available on the Platform. The parties agree Lendy has absolute discretion in relation to such policies and may provide refunds at its discretion as determined by Lendy on a case-by-case basis.
8. USER’S OBLIGATIONS
8.1 Information: The User shall supply to Lendy, without charge and in such time so as not to delay or disrupt the performance of the Service, all necessary and relevant Data as requested by Lendy from time to time. The User warrants that Data provided by the User is accurate, correct and up-to-date.
8.2 Decisions: The User shall give decisions, instructions, consents or approvals on or to all matters properly referred to the User by Lendy in such reasonable time so as not to delay or disrupt the performance of the Service.
8.3 Access: The User shall only access the Service and use the Platform in accordance with policies and guidelines as issued by Lendy from time to time via the Platform.
8.4 Use: The User shall only use the Service for the Permitted Use. The User shall not use or permit the Service to be used by third parties or for any unlawful or malicious purpose.
8.5 Restrictions: The User shall not interfere with Lendy’s performance of the Service.
8.6 Reporting: The User agrees to report any breaches of these T&Cs or any matter which is reasonably likely to become a breach of these T&Cs immediately by way of written notice to Lendy.
8.7 Lender: If the User is, at any time, a Lender, the User hereby agrees to Schedule 1. 8.8 Lendee: If the User is, at any time, a Lendee, the User hereby agrees to Schedule 2. 8.9 Reviews: Users may review other Users and Listings on the Platform. The User agrees to adhere to all policies
and guidelines for conduct. The User consents to Lendy removing, editing or otherwise dealing with any reviews on the Platform in any manner deemed necessary as determined in Lendy’s sole discretion on a case-by-case basis.
9. MAINTENANCE
9.1 Lendy shall from time-to-time undertake maintenance and/or updates of the Platform and will endeavour to provide notice to the User at least 24 hours prior to undertaking such updates or maintenance that are likely to be disruptive to the User’s use of the Platform.
9.2 It is the User’s responsibility to ensure it can access the Platform and/or the Service. 9.3 Lendy provides no warranty as to the Platform’s suitability for the User’s equipment. 10. USER DATA
Hosting
10.1 The User acknowledges and agrees that Lendy shall engage third party data hosts with servers to host the User Data.
Ownership
10.2 Ownership of the User Data shall remain with the User.
10.3 By accepting these T&Cs, the User hereby grants a non-exclusive, revocable and non-lapsing licence to Lendy to process User Data uploaded to the Service and use such User Data for research, marketing, advertising, selling the User Data to third parties and the like.
Accuracy
10.4 The User is solely responsible for ensuring the legality, integrity, reliability, accuracy and quality of the User Data.
Security and Backup
10.5 Lendy shall take reasonable technical measures to prevent unauthorised or unlawful disclosure of User Data or its accidental loss, destruction or damage during the performance of the Service.
10.6 The User agrees to create back-ups of all User Data prior to uploading the User Data to the Service. 10.7 The User undertakes to follow all security measures required by Lendy as notified in writing from time to time. 10.8 The User shall conduct its own investigations into and to put in place all appropriate security measures to
ensure the security of its own IT infrastructure, including but not limited to anti-virus software, storage of sensitive data and the protection of passwords and usernames and the private information of the User and other third parties.
11. INTELLECTUAL PROPERTY
11.1 All Intellectual Property Rights and proprietary rights in the Service, the Platform, and the Intellectual Property shall remain vested in Lendy or a third party as determined in Lendy’s sole discretion and at no times shall ownership transfer to the User.
11.2 The User shall not directly or indirectly do anything that would or might invalidate or put in dispute Lendy's title in the Service, the Platform and the Intellectual Property.
11.3 The Intellectual Property rights in the User Data remain vested in the User.
11.4 Any Intellectual Property which is created as a result of improvements or modifications to the Service, vests in Lendy immediately upon its creation and the User assigns all right, title and interest in such Intellectual Property to Lendy and will promptly do any further acts or execute any documents required by Lendy to effect such assignment.
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STANO MCLENNAN PTY LTD ACN 662 030 006 – TERMS AND CONDITIONS
11.5 The User acknowledges and agrees that any Intellectual Property which is created in accordance with Clause 11.4 may be used in any manner by Lendy in its sole discretion, including in the provision of services to other Users.
12. RISK AND TITLE
12.1 The parties agree that:
a) Lendy has the right to use the Platform and provide the Service and title does not pass to the User in any circumstances; and
b) All risk of Loss or Claim arising from the use of the Service and the Platform passes to the User upon provision of the Service, whether the provision of the Service is in instalments or otherwise. 13. DEFAULT AND TERMINATION
13.1 A default shall occur immediately upon any of the following (‘Default’):
a) The Lender or Lendee breaches or terminates the Lend Agreement;
b) The User or Lendy breaches these T&Cs;
c) The User uses the Service or permits the Service to be used for any use other than the Permitted Use; d) Any money payable to Lendy becomes overdue;
e) The User becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors; or
f) The User dies, loses capacity, becomes bankrupt, executes a personal insolvency agreement or ceases to carry on business; or
g) A receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the User or any asset of the User or Lendy is notified that such an appointment is being considered. 13.2 Upon a Default and without prejudice to a party’s other remedies under these T&Cs or at law, the non-defaulting party shall be entitled to terminate, cancel or suspend all or any part of the Service or these T&Cs effective immediately.
13.3 Either party may terminate these T&Cs at any time as determined necessary in its sole discretion by way of written notice to the parties effective immediately.
13.4 On expiration of the Term or the termination of these T&Cs:
a) The User must promptly return all Intellectual Property and Confidential Information to Lendy; b) The Fees for any part of the Service provided to the date of termination shall immediately become due and payable to Lendy;
c) Lendy may in its sole discretion elect to provide the User with a refund of all or part of any Payment, Expenses or Fees; and
d) Lendy may in any manner deal with, including remove or amend, the User’s Listing and Account. 13.5 Termination shall be without prejudice to any claim either party may have against the other in respect of any breach of these T&Cs which occurred prior to the date of termination.
13.6 This Clause shall survive the termination or expiry of these T&Cs.
14. INDEMNITY AND RELEASE
Release
14.1 The User must perform its obligations under these T&Cs at its sole risk.
14.2 Lendy will not be liable to the User for any Liability, Loss, harm, injury, disease, illness or death sustained by any person or for any loss or damage to property directly or indirectly howsoever caused, and the User indemnifies Lendy from any Liability in respect of any such matter.
14.3 The User assumes all responsibility for any Loss or damage suffered by the User or Lendy whatsoever arising out of the use of the Goods, including user input or operation error or negligence, viruses howsoever contracted, server fault, electrical malfunction or power surges, malfunction or failure (‘Malfunction’) and shall hold Lendy completely harmless for any Loss suffered as a direct or indirect result of the Malfunction, except if such Loss or damage was solely caused by a negligent act or omission of Lendy.
14.4 The User acknowledges and agrees Lendy shall at no time be Liable for any and all Loss or Claim arising out of: a) A Force Majeure Event;
b) Any act, omission or default by the User;
c) The Lend Agreement;
d) Any delay, negligence, act, advice, matter or thing done or permitted or omitted to be done by Lendy; e) The provision of services by third parties, including third parties engaged in relation to a data hosting and Payment;
to the extent permitted at law and the User hereby releases Lendy from such Liability.
14.5 The User agrees:
a) All guarantees, conditions, and warranties, expressed or implied, by law, custom or otherwise are excluded to the extent permitted by law; and
b) To the extent that Lendy breaches these T&Cs or any condition or warranty implied herein which cannot be excluded or modified, the liability of Lendy for damages shall not exceed the total Fees payable for the Term. Indemnity
14.6 The User hereby agrees to indemnify Lendy against all Claims and all Loss as elected by Lendy in writing without prior notice from time to time on a case-by-case basis, howsoever suffered by Lendy or that Lendy may suffer or potentially suffer arising out of:
a) Any Expense;
b) The Lendee’s reliance on the Lender’s Data;
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STANO MCLENNAN PTY LTD ACN 662 030 006 – TERMS AND CONDITIONS
c) A User’s conduct;
d) Acts, omissions, delays or defaults of the User or parties engaged by the User other than Lendy; e) Use of the Service for any use beyond the Permitted Use;
f) Infringement of any third party’s Intellectual Property Rights when processing the User Data; g) The User’s failure to back up the User Data or put in place appropriate security measures; h) The User’s failure to ensure the legality, integrity, reliability, accuracy or quality of the User Data; i) The User failing to notify Lendy in writing of any issue, delay, problem or failure within the Service or with the Goods;
j) Acts, omissions, delays or defaults of third parties (whether negligent or otherwise), including third parties in relation to data hosting;
k) The User’s breach of any Law (including civil and criminal penalties arising from such breach); l) Lendy delaying the provision of the Service; or
m) The User’s incompetence, misrepresentation, unlawful activity or carelessness (including the provision of inaccurate or incomplete information or instructions);
howsoever caused indirectly or directly to the extent available at law, except where such Loss or Claim is solely caused by the negligent act or omission of Lendy.
Process
14.7 The parties agree that Lendy may call upon the indemnity and/or release contained in this Clause at any time and the User must immediately make good any demand or request by Lendy pursuant to this Clause including without limitation payment of Lendy’s legal fees on a full indemnity basis.
14.8 The parties agree:
a) This Clause is an Essential Term of these T&Cs;
b) This Clause shall survive the termination or end of these T&Cs;
c) Lendy is not required to provide notice in relation to this Clause; and
d) The dispute resolution provisions contained in these T&Cs do not apply to this Clause. 15. DISPUTE RESOLUTION
15.1 A party must not start arbitration, court proceedings or any other proceedings, except interlocutory relief, in respect of any dispute, controversy or claim arising out of or in relation to these T&Cs (“Dispute”), unless that party has complied with this Clause.
15.2 A party claiming that a Dispute has arisen (“Complainant”) must notify the other party to the Dispute (“Respondent”) of:
a) The nature of the Dispute;
b) What outcome the Complainant wants; and
c) What action the Complainant thinks will settle the Dispute (“Dispute Notice”).
15.3 Once a Dispute Notice has been given, the parties must use their reasonable endeavours to agree how to resolve the Dispute.
15.4 If the parties concerned cannot agree how to resolve the Dispute within 10 Business Days of the Dispute Notice being given, each party may take its own advice on the best manner in which the Dispute is to be settled. 15.5 The User acknowledges and agrees that where the User breaches the warranties, representations, indemnities, covenants, agreements, undertakings and obligations ("agreed terms") contained herein, damages may not be an adequate remedy and the agreed terms will be enforceable by injunction, order for specific performance or such other equitable relief as a court of competent jurisdiction may see fit.
15.6 In the event of a Dispute, the User hereby undertakes to make prompt payment of any sum of funds not under dispute.
16. AUSTRALIAN CONSUMER LAW
16.1 This Clause applies if the Competition and Consumer Act 2010 (Cth) (‘the Act’) is deemed to apply. 16.2 The parties agree:
a) Notwithstanding anything contained in these T&Cs, Lendy acknowledges that the agreement and relationship between the User and Lendy may be subject to the Competition and Consumer Act 2010 (Cth) (‘the Act’);
b) The provisions of these T&Cs, where in conflict with the Act, shall be read down to the extent required by operation of the provisions of Act;
c) The Service may come with guarantees that cannot be excluded under the Australian Consumer Law and Lendy does not purport to exclude or attempt to exclude such guarantees; and
d) The provisions of the Act, including any statutory obligations applicable to Lendy shall only be enforceable by the User in relation to the Service or any part of the Service purchased by the User as a consumer pursuant to the Act.
16.3 The Service shall be rendered with all adequate due care and skill, as required by the Act and shall be fit for the purposes disclosed by the User to Lendy and delivered within a reasonable time.
16.4 The Service comes with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the Service, the User is entitled:
a) To cancel these T&Cs; and
b) To a refund for the unused portion of the Fees, or to compensation for its reduced value. 16.5 The User is also entitled to be compensated for any other reasonably foreseeable loss or damage.
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STANO MCLENNAN PTY LTD ACN 662 030 006 – TERMS AND CONDITIONS
16.6 If the failure does not amount to a major failure, the User is entitled to have problems with the Service rectified in a reasonable time and, if this is not done, to cancel these T&Cs and obtain a refund for the unused portion of the Agreement.
17. PRIVACY
17.1 The User confirms that they have reviewed Lendy’s Privacy Policy and agrees to and accepts the terms of the Privacy Policy.
17.2 The User acknowledges and agrees that the Privacy Policy may be updated by Lendy from time to time and such updated will take immediate effect.
17.3 The User acknowledges and agrees that Lendy shall store the User’s personal information and User Data with a third party host.
17.4 The User agrees that personal information collected from or about the User, may be used and disclosed by Lendy for any of the following purposes:
a) To perform the Service and Lendy’s obligations under these T&Cs;
b) To use de-identified data to perform trend analysis and other aggregation of data across Lendy’s User base to enhance Lendy’s services and consultation offering;
c) Any purpose detailed in the Privacy Policy; and
d) To disclose information as required by law.
17.5 The User expressly consents to Lendy sending to the User by phone, email, SMS/MMS, fax and post, marketing and advertising information and materials in relation to Lendy and its related entities’ products, services, promotions, offers and events. The User may opt out of receiving such information by written notice to Lendy.
17.6 Lendy shall only use the User’s personal information to the extent allowed under the Privacy Act 1988 (Cth). 18. MISCELLANEOUS
18.1 These T&Cs shall be binding upon the heirs, successors, substitutes, executors, administrators, representatives, employees, agents, or assigns of the parties.
18.2 Relationship: Lendy undertakes to provide the Service as an independent contractor. The relationship between the parties shall not be deemed to be that of employer/employee, principal/customer (within the common law definition), joint venture, partnership, general agent or otherwise. The User must not purport to act in any way on behalf of Lendy or in any way purport to bind Lendy.
18.3 Costs: Each party shall pay their own costs associated with these T&Cs, unless expressly stated otherwise herein.
18.4 Multiple Party: If a party consists of more than one person, these T&Cs binds each of them separately, any two or more of them jointly and an obligation, representation or warranty in favour of more than one person is for the benefit of them separately and jointly.
18.5 Statutes: The provisions of any Statute which alters the effect of any provision of these T&Cs shall not apply to these T&Cs so far as this lawfully can be done.
17.7 Severance: If anything in these T&Cs is invalid, unenforceable, illegal or void then it is severed, and the rest of these T&Cs remains in force.
18.6 No Waiver: A party’s failure or delay to exercise a power or right does not operate as a waiver of that power or right. No waiver is effective unless it is in writing. The waiver of a power or right is effective only in the specific instance and for the specific purpose for which it was given.
18.7 Amendment: Lendy reserves the right to review and amend these T&Cs from time to time. If Lendy makes material changes to these T&Cs, Lendy will post the revised T&Cs on the Platform and update the “Last Updated” date at the top of these T&Cs. Lendy will also provide the User with notice of any material changes by email at least 30 days before the date they become effective. If the User disagrees with the revised T&Cs, the User may terminate these T&Cs immediately by way of written notice. If the User does not terminate these T&Cs before the date the revised T&Cs become effective, the User’s continued access to or use of the Platform will constitute acceptance of the revised T&Cs.
18.8 Assignment: These T&Cs are personal to the User and Lendy and cannot be assigned. 18.9 Entire Agreement: These T&Cs contain the entire agreement and understanding between the parties on the subject matter of these T&Cs and supersedes all prior discussions and agreements. The User acknowledges none of Lendy’s agents or representatives are authorised to make any representations, statements, conditions or agreements not expressed by the manager of Lendy in writing nor is Lendy bound by any such unauthorised statements.
18.10 Good Faith: Each party agrees that it will do all things and execute all documents necessary or desirable to give full effect to these T&Cs even though not specifically provided for.
18.11 Business Days: If anything is required to be done on a day that is not a Business Day, then it must be done instead on the next Business Day where “Business Day” means a week day other than a statewide public holiday.
18.12 Counterparts: These T&Cs may be executed in any number of counterparts with the same effect as if the signatures to each counterpart were on the same instrument.
18.13 Warranty of Authority: Each person signing these T&Cs as an Officer, Attorney, trustee or other representative of a party, assures each other party that he/she possesses unrestricted authority to execute these T&Cs in that capacity at the time of signing.
18.14 Contra Proferentum: No rule of construction of documents shall apply to the disadvantage of a party on the basis that the party put forward these T&Cs.
18.15 Governing Law: These T&Cs are governed by the laws of Queensland and the parties irrevocably submit to
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STANO MCLENNAN PTY LTD ACN 662 030 006 – TERMS AND CONDITIONS
the exclusive jurisdiction of Queensland courts in respect of any action or proceeding concerning these T&Cs. 18.16 Further assurances: Each party to these T&Cs will, at its own expense and without additional consideration, upon receipt of a request by another party promptly do such further acts and will execute, acknowledge, deliver and record such other documents and instruments as may be reasonably necessary or desirable from time to time to give full effect to these T&Cs and any transaction contemplated by this agreement. 18.17 Time of Essence: Time shall be of the essence of the User's obligations hereunder unless otherwise agreed in writing by Lendy.
18.18 Bargaining Power: The parties acknowledge that prior to making these T&Cs:
a) Each party could negotiate for the alteration of or rejection of any of the provisions of these T&Cs; and b) There was no material inequality in bargaining power between the parties; and
c) Each party had consulted or had the opportunity to consult independent legal and or financial advisers. 18.19 Electronic: Both parties acknowledge and agree that the original of these T&Cs may be in email form and agree to accept an email copy as the original and binding Agreement. Although these T&Cs is not conditional upon the subsequent execution of an original and duplicate by the parties, either party may request the other party to execute an original and duplicate of these T&Cs in which case the parties agree to do so. 18.20 Notices: Notices or other communication including without limitation any request, demand, consent or approval under these T&Cs must be in writing and may be given by a party or that party’s solicitor or authorised agent. The parties agree:
a) Posted notices will be treated as given two Business Days after posting.
b) Electronic notices will be treated as delivered on the day it is sent or if sent after 5:00pm, then it is regarded as delivered at 9:00am on the following Business Day;
c) Notices are effectively delivered if in writing and;
i. Delivered or posted to the party or its solicitor; or
ii. Sent to the facsimile number or email address of the party or its solicitor.
19. INTERPRETATION
19.1 In these T&Cs, unless the context otherwise requires:
a) A reference to any legislation or legislative provision any statutory modification or re-enactment of, or legislative provision substituted for, and any subordinate legislation issued under, that legislation or legislative provision;
b) The singular includes the plural and vice versa;
c) A reference to a party, individual or person includes a corporation, Company, joint venture, association, authority, trust, state or government and vice versa;
d) A reference to any gender includes all genders;
e) A reference to a recital, clause or Schedule, annexure is to be a recital, clause, Schedule or annexure of or to these T&Cs;
f) A reference to ‘the parties’ is a reference to all parties of these T&Cs;
g) A reference to any party includes and these T&Cs is binding upon that party’s assigns, agents, substitutes, employees, sub-contractors, directors, secretaries, trustees, Related Bodies Corporate, executors, administrators, attorneys, successors or heirs;
h) A recital, Schedule, annexure or a description of the parties forms part of these T&Cs; i) A reference to any agreement or document is to that agreement or document (and any of its provisions) as amended, novated, supplemented or replaced from time to time;
j) Where an expression is defined, another part of speech or grammatical form of that expression has a corresponding meaning;
k) A reference to ‘dollars’ or ‘$’ is to Australian currency;
l) An obligation, representation or warranty in favour of more than one person is for the benefit of them separately and jointly;
m) Specifying anything after the words ‘including’ or similar expressions does not limit what else is included unless express wording to the contrary; and
n) A party which is a trustee is bound both personally and in its capacity as a trustee.
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STANO MCLENNAN PTY LTD ACN 662 030 006 – TERMS AND CONDITIONS
Schedule 1: Lender
The Lender hereby warrants and agrees:
1.1 Lendy is not a party to the Lend Agreement.
1.2 It guarantees the payment of the Hosting Fee to Lendy.
1.3 These T&Cs will supersede any terms of the Lend Agreement that are inconsistent with or seek to amend these T&Cs.
1.4 Cancellations must be made in accordance with the Cancellation Policy on the Platform. 1.5 Refunds will only be provided at Lendy’s discretion in accordance with the Cancellation Policy and Refund Policy on the Platform.
1.6 When it accepts a lend request, or receives confirmation through the Platform, it is:
a. Entering into the Lend Agreement directly with the Lendee, and is responsible for adhering to the terms of the Listing and the Lend Agreement;
b. Agreeing to pay the Fees and Expenses;
c. Agreeing that Lendy may deduct amounts owed by the Lender from the Payment.
1.7 It owns the Goods and/or has complete authority to list the Goods for hire.
1.8 It is solely responsible for conducting due diligence investigations on the Lendee as it deems necessary and prudent.
1.9 It must ensure the Goods are fit for hire and meet the requirements of Australian Consumer Law. 1.10 It is responsible for understanding and complying with all laws, rules, regulations and contracts with third parties that apply to the Listing, the Lend Agreement and the Goods.
1.11 It may be eligible for Lendy Cover and must meet the eligibility criteria (available on the Platform). 1.12 It has access to and has reviewed the policies, guidelines and resources available on the Platform. 1.13 It is responsible for keeping the Listing up-to-date and accurate at all times.
1.14 It is responsible for obtaining appropriate insurance for the Goods.
1.15 It may only maintain one Listing per Good for hire.
1.16 It owns and/or has the authority to provide its Data to Lendy.
1.17 It is responsible and liable if any of the Data violates or infringes the intellectual property or privacy rights of any third party.
1.18 It is not operating a business and is using the Platform for private hire arrangements only. 1.19 It has one Account and will immediately notify Lendy if it suspects the Account has been interfered with, hacked or accessed by someone other than the Lender.
1.20 The Listing is accurate, complete, detailed and up-to-date to the best of its knowledge and belief. 1.21 The Listing does not misrepresent the condition of the Goods.
1.22 It regularly reviews the Listing to ensure it is accurate and up-to-date.
1.23 It has reached a decision about the calculation and sum of the Payment after its reasonable due diligence enquiries and consideration of the Fees.
1.24 It will negotiate and communicate with the Lendee in a timely and considerate manner. 1.25 It authorises Lendy to disclose its contact details to the Lendee.
1.26 It will ensure the Goods are:
a. Maintained and repaired in accordance with any manufacturer’s guidelines and industry standards; b. Compliant with any requirements at law; and
c. Meet the description of the performance, condition and quality of the Goods on the Listing.
Schedule 2: Lendee
The Lendee hereby warrants and agrees:
1.1 Lendy is not a party to the Lend Agreement.
1.2 It guarantees the payment of the Service Fee to Lendy.
1.3 These T&Cs will supersede any terms of the Lend Agreement that are inconsistent with or seek to amend these T&Cs.
1.4 Cancellations must be made in accordance with the Cancellation Policy on the Platform. 1.5 Refunds will only be provided at Lendy’s discretion in accordance with the Cancellation Policy and Refund Policy on the Platform.
1.6 When it pays the Payment, or receives confirmation through the Platform, it is:
a. Entering into the Lend Agreement directly with the Lender, and is responsible for adhering to the terms of the Listing and Lend Agreement;
b. Agreeing to pay the Payment, including the Fees and Expenses, and Bond;
c. Agreeing that Lendy may deduct amounts owed to it from the Payment; and
d. Confirming it has read and agrees to the terms and conditions of the third party payment processor. 1.7 It is solely responsible for conducting due diligence investigations on the Lender and the Goods as it deems necessary and prudent.
1.8 It is responsible for understanding and complying with all laws, rules, regulations and contracts with third parties that apply to the Listing, the Lend Agreement and the Goods.
1.9 It has access to and has reviewed the policies, guidelines and resources available on the Platform. 1.10 It is responsible for obtaining appropriate insurance.
1.11 It owns and/or has the authority to provide its Data to Lendy.
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STANO MCLENNAN PTY LTD ACN 662 030 006 – TERMS AND CONDITIONS
1.12 It is responsible and liable if any of the Data violates or infringes the intellectual property or privacy rights of any third party.
1.13 It is hiring the Goods for personal use only.
1.14 It has one Account and will immediately notify Lendy if it suspects the Account has been interfered with, hacked or accessed by someone other than the Lendee.
1.15 It will negotiate and communicate with the Lender in a timely and considerate manner. 1.16 It is responsible for complying with all terms of the Lend Agreement, including adhering to the Lend Period, payment of the Bond and other conditions imposed by the Lender.
1.17 It is liable for its use of the Goods, including any damage, loss, injury or otherwise to the Lendee, property, third parties or the Goods.
1.18 That use of the Goods may carry inherent risks and it agrees that, to the maximum extent permitted by applicable law, it assumes the entire risk arising out of hiring the Goods.
1.19 It authorises Lendy to disclose its contact details to the Lender.
1.20 It is responsible for conducting all reasonable due diligence enquiries about whether the Goods are fit for its intended purpose.
1.21 During the Lend Period, it will:
a. Use the Goods for their intended purpose;
b. Use the Goods in line with the manufacturer’s guidelines and any additional conditions imposed by the Lender;
c. Take reasonable care of the Goods;
d. Not act recklessly or dangerously;
e. Not use the Goods for any illegal purpose;
f. Not modify, repair, change, alter, damage or otherwise deal with the Goods in any way that is inconsistent with the Lend Agreement;
g. Not deal with the Goods in any manner that results in the registration of or entitlement to register any interest in the Good under the Personal Property Securities Register Act 2009 (Cth); and
h. Immediately notify the Lender of any issues, faults or damage to the Goods.
1.22 At the end of the Lend Period, it will return the Goods to the Lender in the same condition except for fair wear and tear.
Privacy Policy
Last updated: May 28, 2023
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
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Account means a unique account created for You to access our Service or parts of our Service.
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Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
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Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to STANO MCLENNAN PTY LTD ACN 662 030 006, 8 Woomba Place, Mooloolaba, QLD 4557.
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Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
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Country refers to: Queensland, Australia
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Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
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Personal Data is any information that relates to an identified or identifiable individual.
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Service refers to the Website.
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Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
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Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
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Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
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Website refers to Lendy, accessible from http://www.hellolendy.com.au
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You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
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Email address
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First name and last name
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Phone number
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Address, State, Province, ZIP/Postal code, City
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Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.
We use both Session and Persistent Cookies for the purposes set out below:
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Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
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Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
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Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
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Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests to Us.
- To deliver targeted advertising to You: We may use Your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to Your interests and/or location and to measure its effectiveness.
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to advertise on third party websites to You after You visited our Service, for payment processing, to contact You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
Analytics
We may use third-party Service providers to monitor and analyze the use of our Service.
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Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
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Facebook Pixel
Their Privacy Policy can be viewed at https://www.facebook.com/business/m/privacy-and-data#
Email Marketing
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
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Mailchimp
Mailchimp is an email marketing sending service provided by The Rocket Science Group LLC.
For more information on the privacy practices of Mailchimp, please visit their Privacy policy: https://mailchimp.com/legal/privacy/
Payments
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).
We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
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Stripe
Their Privacy Policy can be viewed at https://stripe.com/us/privacy
Behavioral Remarketing
The Company uses remarketing services to advertise to You after You accessed or visited our Service. We and Our third-party vendors use cookies and non-cookie technologies to help Us recognize Your Device and understand how You use our Service so that We can improve our Service to reflect Your interests and serve You advertisements that are likely to be of more interest to You.
These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies and to enable Us to:
- Measure and analyze traffic and browsing activity on Our Service
- Show advertisements for our products and/or services to You on third-party websites or apps
- Measure and analyze the performance of Our advertising campaigns
Some of these third-party vendors may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit You to block such technologies. You can use the following third-party tools to decline the collection and use of information for the purpose of serving You interest-based advertising:
- The NAI's opt-out platform: http://www.networkadvertising.org/choices/
- The EDAA's opt-out platform http://www.youronlinechoices.com/
- The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN
You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See Your mobile device Help system for more information.
We may share information, such as hashed email addresses (if available) or other online identifiers collected on Our Service with these third-party vendors. This allows Our third-party vendors to recognize and deliver You ads across devices and browsers. To read more about the technologies used by these third-party vendors and their cross-device capabilities please refer to the Privacy Policy of each vendor listed below.
The third-party vendors We use are:
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Google Ads (AdWords)
Google Ads (AdWords) remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
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Bing Ads Remarketing
Bing Ads remarketing service is provided by Microsoft Inc.
You can opt-out of Bing Ads interest-based ads by following their instructions: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can learn more about the privacy practices and policies of Microsoft by visiting their Privacy Policy page: https://privacy.microsoft.com/en-us/PrivacyStatement
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Facebook
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/516147308587266
To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation
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Pinterest
Pinterest remarketing service is provided by Pinterest Inc.
You can opt-out from Pinterest's interest-based ads by enabling the "Do Not Track" functionality of your web browser or by following Pinterest instructions: http://help.pinterest.com/en/articles/personalization-and-data
You can learn more about the privacy practices and policies of Pinterest by visiting their Privacy Policy page: https://about.pinterest.com/en/privacy-policy
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AdRoll
AdRoll remarketing service is provided by NextRoll, Inc.
You can opt-out of AdRoll remarketing by visiting this AdRoll Advertising Preferences web page: http://info.evidon.com/pub_info/573?v=1&nt=1&nw=false or the Opt Out of Personalized Advertising web page: https://help.adroll.com/hc/en-us/articles/216599538-Opting-Out-of-Personalized-Advertising
If You are a California resident, please read the "Information For California Residents Only" section in the Privacy Policy of NextRoll, Inc.: https://www.nextroll.com/privacy#service-13
For more information on the privacy practices of AdRoll, please visit the NextRoll, Inc. Privacy Policy web page: https://www.nextroll.com/privacy
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: info@hellolendy.com.au